User ID and Password Changes
Set up a User ID and Password that you will remember.
To change your User ID and/or Password, go to the Personal Profile page in the Account Center and click Update Personal Information. Then click Change User ID and Password. First enter your current Password, then create your new User ID and new Password.
or
Related Questions
Browse more questions- I can't remember my password. What should I do?
Due to security reasons, we cannot retrieve your password. As a result, you must reset your password to log in. Go to Password Reset Page. Before you are allowed to complete your password update, you will also be required to enter card information and personal information as an additional security precaution.
Please note: As a security measure, you will only be allowed three incorrect login attempts before you will be locked out of the system. If this happens, please contact Customer Service at 1-800-347-2683.
- I can't remember my user ID. What should I do?
If you can't remember your user ID, you can sign in using your Discover Account number. Once you're logged in, visit My Profile to view your current user ID. If you like, you may change it there. For security reasons, it is preferable to use your user ID for routine log ins.
Please note: As a security measure, you will only be allowed three incorrect login attempts before you will be locked out of the system. If this happens, please contact Customer Service at 1-800-347-2683.- If I have a user ID, can I still use my account number to log in?
For your security, it is preferable to use your user ID to log in. We make it possible for users to log in with their account number in the case that they have forgotten their user ID, but if you know your user ID it is preferable to use that when logging in.
- How can I change my user ID?
Log in to your account and go to My Profile where you can update your user ID and other profile information.
- How can I change my password?
Log in to your account and go to My Profile where you can update your password and other profile information.
- Can you help me choose a user ID?
Yes. Your user ID should be something that others can't guess but is easy for you to remember without writing it down. It's a good idea to use something personal that only you would know.
You should also consider:
- Your user ID must be 6-16 characters and can contain any character found on your computer's keyboard except spaces
- As an added security measure, your user ID and password cannot be the same
- Your User ID should use a combination of letters and numbers (e.g., jim14my or my2dog5is), but avoid having numbers at the beginning or the end
- Avoid dictionary words, family or pet names, your birthday, your anniversary or your social security number
- Can you help me choose a new password?
Yes. Your password should be something that others can't guess but is easy for you to remember without writing it down. It's a good idea to use something personal that only you would know.
You should also consider:
- Your password must be 5–10 characters and should contain at least 1 letter and 1 number.
- As an added security measure, your user ID and password cannot be the same
- Your password should use a combination of letters and numbers (e.g., jim14my or my2dog5is), but avoid having numbers at the beginning or the end
- Avoid dictionary words, family or pet names, your birthday, your anniversary or your social security number
- Your password must be 5–10 characters and should contain at least 1 letter and 1 number.
Related Topics
- Online Safety Tips
- Ways to keep better-protected.
Access my Account
